Lucy Peng

Customer Service Manager at Tang Dynasty Tours

Lucy Peng

Customer Service Manager at Tang Dynasty Tours

Biography

 

Lucy Peng is an Australian citizen based in China. She has nearly 20 years of working experience in the tourism industry. During her previous career period in Australia and Hong Kong, she worked in the high-end travel field and had accumulated a large wealth of knowledge about the psychology of consumers and their decision-making process.

 

In the last past six years, Lucy Peng has been performing the leading role of Customer Service Manager at Tang Dynasty Tours, responsible for procurement, customer care and cooperation with valued partners. Her extensive travels to the GMS and Asia also give her the edge of well knowing these regions.

 

Lucy Peng believes that the less developed place provides greater travel experience. “I like intact things,” she said, “that’s why my passport is full of the stamps of the less developed, where the true beauty hides.”

 

With professional skills and unique sensitivity to great tourism resources, Lucy Peng helps Tang Dynasty Tours search the right tour products, as well as making sure the guests to enjoy a lifetime travel that fulfills every inch of them.

All session by Lucy Peng